Call Intelligence Platform
A real-time operations platform connecting a PBX phone system with the company operations dashboard—live caller context and searchable conversation history for customer-care teams.
Systems01 02 03
Systems I've built.
Each project represents a real operational challenge — from data pipelines to architecture migrations. Click any system to explore the full case study.
Shipment Architecture Migration
Rebuilt the operations order page around a multi-shipment marketplace model—incremental migration with zero big-bang cutover while fulfillment, care, and ops teams kept working.
Integration Boundary
Integration boundary work across delivery partners, customer notifications, and support tooling—async webhook processing, scheduled notification jobs, and reliable handoffs between external systems.